1. Q: Are you a manufacturer, trading company or a third party?
A: We are a manufacturer, located in Mahai industrial area south of Dongguang country, Hebei province, China. Warmly welcome to visit our company.
2. Q: What is your minimum order quantity, can you send me samples?
A: Our minimum quantity is 1 set, as our product is machinery equipment, it’s difficult to send you samples, if you have any questions about the products, please feel free to contact us for more detail, we are glad to provide you more information such as specifications, video, etc.
3. Q: How does your factory do regarding quality controlling?
A: 1) All raw material we used are environmental-friendly
2) Skillful workers care every details in handling the producing and packing process
3) Quality control department are specially responsible for quality in each process
We have been kept providing high quality products by introducing advanced technologies for over 20 years, and our products are also widely exported to many different countries including Russia, the Middle East, Africa, Southeast Asia, EU, etc, which earned us a high reputation among the customers.
4. Q: How about the after-sale service?
A: 1) TM online for 24 hours, also contact by email, skype, MSN, whatsapp, etc.
2) To solve the problems with videos/pictures.
3) One year warranty for spare parts change.